Managed Detection and Response

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Technology alone might have the ability to detect threats as they arise—issues that can slow network response, cause downtime, or indicate a serious security breach. But cybersecurity experts must then be at hand to promptly and individually analyze the sheer volume of alerts received. They’ll also need to correlate incidents and determine which of those might indicate a threat that’s malicious, significant, or part of a much larger and more serious attack.

What is MDR and XDR?

Managed Detection and Response, or MDR, is a layered security approach that pairs robust technology with a human element to address the continual barrage of cybersecurity threats, interpret those events, and respond accordingly. MDR providers bring the expertise needed to understand the full context of each incident, providing pertinent recommendations on modifications that organizations can implement to notably enhance security and mitigate future attacks. Not only is this good business practice but it also helps businesses stay in compliance with regulations like PCI, SOX, GLBA, HIPAA, FACTA, NIST 800-53, and FERPA.

While larger organizations have built Managed Detection and Response into their overall security strategy and framework, small- to mid-sized organizations, though equally vulnerable to cyberattack, typically lack the resources to ensure around-the-clock attention. Recruitment and onboarding of professionals with an advanced security skillset along with the ongoing training and education that goes along with can also prove costly. And even with the right personnel, fatigue comes into play as staff struggle to keep up with the high volume of alerts that arrive through various technologies. Only exacerbating this issue is the growing number of endpoints as organizations seek to manage remote workers, hybrid networks, IoT, and connected supply chain partners.

Our MDR/XDR Solution

MDR/XDR service providers, like Cyber Security Services, can back your organization with an intelligent and dedicated security team that works nonstop to protect your environment. Gain access to leading technical solutions that we can put into place or let us work seamlessly with any next-generation anti-virus and firewall threat tool you prefer. Then let Cyber Security Services manage MDR including full-time threat hunting along with alert monitoring, prioritization, investigation, analysis, and response—24 hours a day, 7 days a week, 365 days a year. We apply artificial intelligence models to server, endpoint, and network data, correlating and investigating indicators to determine scope and probable impact. We then report back to you with a root cause analysis and targeted remediation recommendations.

Our MDR solution at the endpoints begins with CrowdStrike Falcon, the leading breach prevention software in the world. We enhance your program even more by including SIEM capabilities that allow our team to correlate log events from your existing investments. We can ingest thousands of device types giving you peace of mind that your entire network is covered. Our solution does not stop there. Our security engineers and analysts work with you to create custom blocking procedures on devices you already own. This gives our SOC the option to block threats from internal devices without an agent to include malicious IoT, personally owned devices, OT devices, and so much more. Our flexible MDR capabilities are unique in the industry, and give you a truly customized solution that meets your specific requirements.

Unlike Managed Security Service Providers (MSSPs)—which focus solely on perimeter-based technology and rule-based detection of known threats along with firewalls, day-to-day network security, log management and monitoring—an MDR provider can pinpoint lateral movement, proactively detect advanced threats, monitor your network around the clock, conduct behavioral analysis, and advise on ways to strengthen your security strategy over time.


We manage the barrage of alerts that come in and individually analyze each, adding context to distinguish the benign from malicious.

Threat Hunting and Detection

We pair technology and our insight into an attacker’s mindset to monitor and detect the network threats automated systems often miss.

Analysis and Investigation

We investigate and add context to attacks to help you better understand them so you can use this to bolster your security strategy.


We’ll alert you to critical threats, providing a root cause analysis along with actionable advice on the best course of action for recovery.


We work nonstop to restore systems by removing intruders, malware, and persistence mechanisms.

  • Vendor Agnostic - Keep Your Existing Investments
  • No Equipment Installation Required
  • Up and Running in Hours (Not Weeks)
  • 24x7x365 Security Operations Center (SOC)
  • 24x7x365 Attack Prevention Closest to the Threat (Port WLAN or Firewall)
  • Intelligent Threat Prioritization - Response - and Blocking
  • Log Management - Retention - Correlation - and Storage
  • Firewall/IDS/IPS Log Monitoring
  • Daily - Weekly or Monthly Email Reports
  • Support with Audit Requests and Data Breach Response
  • Optional Attack Blocking at the Source

Why Choose Us for MDR?

Cyber Security Services is a specialized consulting firm with a 24x7x365 security operations center headquartered in Columbus, Ohio and serving clients nationwide. We provide both the industry insight and product expertise you need to manage cybersecurity threats without the added cost of personnel.

And we’re vendor agnostic. This means that while other Managed Detection and Response service providers might require the use of their technology, locking you in, our customers are free to use any existing solution they might have without installing a new product. You can also choose any provider’s solution you prefer. For those who don’t already have a solution in place, we can work with you to acquire just the right solution for your environment. And if you change your mind down the road, you’re always free to switch technologies without losing us as your MDR provider.

To best protect our client, we use real-time threat-intelligence feeds from both the U.S. government and the private sector to monitor networks, the same intelligence in place within some of the most sensitive environments like the U.S. Department of Homeland Security. Opt for our optional attack blocking at the source, whether switch port or wireless controller, to prevent lateral movement. And get up and running in hours, not weeks. Cyber Security Services can back your organization with 24x7x365 dedicated security coverage, investigating and preventing attacks before they hit your bottom line.

Contact us today to learn more about our MDR services and the ways in which we can improve your security posture without the need for added personnel.